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Description
Shipping
Return
What is your Shipping Policy?
SHIPPING DESTINATIONS & SPEEDS
We ship anywhere in the United States
At check out, you will typically see 3 or more shipping options with estimated delivery dates so you can pick the option that works best for you. Please note some items are ineligible for expedited shipping options. Expedited shipping options also are not available for shipments outside the continental United States; please allow additional time for your order to arrive to these locations. Orders to P.O. boxes, US territories or military APO/FPO addresses will ship via United States Postal Service (USPS). Delivery dates are subject to order cut-off times or carrier delays.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@kdglobalusa.com .
What is your Return Policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us at info@kdglobalusa.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@kdglobalusa.com .
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@kdglobalusa.com .
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Our Story
Patrik and Michael knew that this idea would change the market, and put it into production. Featured on Shark Tank and quickly growing into a cult following, today Scooper Energy stands as a testament to their innovation.